Gathering Requirements - User Analysis

Proposed Tasks

Our proposed tasks will include the enhancement of the "Share The Meal" applications for each task that we discussed on design requirements. This enhancement will increase the user experience while using this application. 

Task 1 - Make a one-time donation for a community 

This feature enhancement can expand the payment options available to users by incorporating secure alternatives such as online banking. By recognizing the importance of user security, this design requirement ensures that individuals can choose from a diverse set of payment methods, including the more secure option of online banking. This expansion aims to accommodate varying user preferences and instill confidence in the donation process.

Task 2 - Generate a report/details of the user's donation

This feature can streamline the report generation process by incorporating direct links or buttons within the interface. This design requirement ensures that users engaged in Task 2 can access specific donation details directly from the report generation interface. By reducing unnecessary steps, this enhancement promotes a more intuitive and user-friendly workflow, enhancing the overall user experience when generating donation reports.

Task 3-  Set notification to update donation alerts and engagement reminders

This task is proposed to explore alternative groupings within the app, such as "Donation Alerts" and "Engagement Reminders," to provide users with a clearer context. This design can optimize the organization of information, offering users a more intuitive and efficient way to navigate through alerts and reminders related to their engagement with the Share The Meal app. The user can have notifications based on their needs, for example, some users only wish to receive notifications for donations instead of other events. By introducing alternative groupings, the app can enhance user comprehension and engagement with notifications, ultimately improving the user experience.

Persona

Persona 1: Chuah Kee Yong

Chuah Kee Yong is a 20-year-old software engineering student studying at the University of Technology Malaysia. He comes from the Perak. Chuah Kee Yong is driven by a passion for technology and social consciousness, seeking ways to use his skills for positive change. Currently immersed in his studies, he navigates the challenges of university life to pursue a degree that will equip him to make a lasting impact in the tech university. Balancing his monthly budget, Kee Yong yearns for opportunities to contribute to meaningful causes without financial strain.

The ‘Share The Meal’ app aligns perfectly with his values, offering an accessible platform that allows him to engage in philanthropy seamlessly. As a tech-savvy individual, Kee Yong appreciates the app’s development, making his charitable contributions not just impactful but also enjoyable. ‘Share The Meal’ becomes Kee Yong's go-to solution for making a difference in the world, reflecting his commitment to leveraging technology for social good.

Persona 2: Goh Jun Boon

Introducing Jun Boon, a 21-year-old from Johor, Malaysia, who is passionate about humanitarian activities. Driven by a profound sense of social responsibility, he actively engages in volunteer work and community initiatives. Jun Boon’s passion for sustainable living and global welfare led him to join various charity activities and campaigns organized by environmental and charity organizations. To encourage more people involved in these activities, he sees technology as a powerful tool for driving change and envisions a world where everyone has access to basic necessities.

The ‘Share The Meal’ app aligns with Jun Boon’s values, providing a platform for him to contribute to global hunger relief. Through this application, Jun Boon can connect with like-minded individuals and organizations, fostering a community that collectively works towards a hunger-free world.

Persona 3: Nipuhawanj Lai Ze Min

Nipuhawanj Lai Ze Min, is a 20-year-old compassionate individual from the vibrant state of Sabah, Malaysia. Ze Min is an active member of AIESEC, a charity club that has fueled his passion for making a positive impact on the world. While pursuing a degree, Ze Min thrives on engaging with diverse communities and has a keen interest in addressing global challenges, particularly in the realm of poverty and hunger. As a dedicated member of AIESEC, he seeks ways to leverage his skills and network to contribute meaningfully to charitable causes.

The ‘Share The Meal’ app perfectly complements Ze Min’s commitment to social responsibility, providing him with an accessible platform to support global hunger relief. Ze Min sees the app not only as a tool for personal contribution but also as a potential resource for AIESEC to mobilize its members and amplify their collective impact on pressing global issues.

Scenario

Scenario 1: Make a one-time donation (min. RM3.50) for a community

Persona: Chuah Kee Yong, a 20-year-old software engineering student at the University of Technology Malaysia, driven by a passion for technology and social consciousness, seeks opportunities to contribute to meaningful causes without financial strain.

User Goal: Make a one-time donation (min. RM3.50) for emergency aid in Palestine using the ShareEats app.

Tasks: 

• Open the ShareEats app on the mobile device.
• Navigate through the app to select emergency aid in Palestine as the cause.
• Choose to donate 1 meal with a contribution amount of RM3.50.
• Confirm the donation amount within the app's interface.
• Navigate through the payment process.
• Select the option to pay using an online banking method.
• Provide the necessary details within the banking sites.
• Complete the transaction.

Chuah Kee Yong, a 20-year-old software engineering student at the University of Technology Malaysia, is deeply committed to making a positive impact in the world. Inspired by his social consciousness, Kee Yong opens the ShareEats app on his mobile device during a study break. As he navigates through the app, he decides to make a one-time donation to support a community in need. Kee Yong selects the cause of emergency aid in Palestine, aligning with his values and the global impact he aspires to contribute. With the goal of making a meaningful donation without straining his budget, Kee Yong chooses to contribute a minimum of RM3.50.

Amidst his hectic schedule at the University of Technology Malaysia, Kee Yong finds a moment to open the ShareEats app on his smartphone. Intrigued by the opportunity to support emergency aid efforts in Palestine, he decided to make a one-time donation. In the app's user-friendly interface, Kee Yong effortlessly selects the cause that resonates with him, opting to contribute 1 meal worth RM3.50. Steering clear of any technical jargon, he navigates through the seamless process, confirming his donation amount and proceeding to the payment section. Being mindful of his budget as a student, Kee Yong opts to pay using online banking, ensuring that his contribution to the community aligns with both his values and financial capacity. The ShareEats app empowers Kee Yong, a tech-savvy student, to effortlessly weave philanthropy into his daily life, reflecting his commitment to leveraging technology for social good.

Scenario 2: Generate a report/details of the user's donation

Persona: Jun Boon, a 21-year-old global citizen from Johor, Malaysia, who is passionate about humanitarian activities, actively engages in volunteer work, and envisions a world where everyone has access to basic necessities. Jun Boon uses the ShareEats app to contribute to global hunger relief and connect with like-minded individuals and organizations.

User Goal: Generate a report of Jun Boon's donation history using the ShareEats app to track and share his contributions, fostering transparency and accountability in charitable efforts.

Tasks:

• Access the ShareEats app.
• Navigate to the "Me" section within the application.
• Select "Donation History" to view the complete log of donations.
• Choose "See All" to access detailed donation information.
• Locate and tap the "Generate Report" button at the top right corner of the screen.
• View the generated report in the app.

Jun Boon, the passionate global citizen, regularly utilizes the ShareEats app to contribute to global hunger relief. One day, he decides to generate a report of his donations to track and share his impact with others. Jun Boon opens the app and navigates to the "Me" section, where he selects "Donation History" to access a comprehensive log of his contributions. Within the detailed donation history, he effortlessly locates the "See All" option, allowing him to view the specifics of each donation.

Focusing on his goal to generate a report, Jun Boon taps the prominently placed "Generate Report" button situated at the top right corner of the screen. Within moments, the app compiles a detailed report summarizing his impactful contributions, providing a seamless and user-friendly experience that aligns with his commitment to making a positive global impact.

Scenario 3: Set notification to update donation alerts and engagement reminders

Persona: Nipuhawanj Lai Ze Min, a 20-year-old compassionate AIESEC member from Sabah, Malaysia, is dedicated to making a positive impact on global challenges, particularly in poverty and hunger. As an active participant in charitable causes, Ze Min seeks effective ways to contribute and mobilize his AIESEC community.

User Goal: Set notifications to receive updates on reminders or push notifications using the ShareEats app.

Tasks:

• Open the ShareEats app.
• Press the "Settings" icon.
• Click on "Reminders and notifications."
• Turn on notifications for "Donation Alerts" and "Engagement Reminders."

In the vibrant state of Sabah, Malaysia, Nipuhawanj Lai Ze Min, a compassionate 20-year-old and active member of AIESEC, immerses himself in the pursuit of positive global impact. Engaging with diverse communities while pursuing his degree, Ze Min dedicates his time and skills to addressing challenges such as poverty and hunger. As a devoted member of AIESEC, Ze Min envisions leveraging technology to mobilize fellow members and enhance their collective efforts toward charitable causes.

With this vision, Ze Min turns to the 'ShareEats' app as a powerful tool that aligns seamlessly with his social responsibility. One day, during his philanthropic endeavors, Ze Min opens the app and clicks on the “Reminders and notifications” section, presented with two choices for receiving notifications. Recognizing the importance of staying informed, Ze Min diligently turns on notifications for both "Donation Alerts" and "Engagement Reminders." In this digital journey, the 'ShareEats' app transforms into not just a personal contribution platform but a dynamic resource for AIESEC, allowing Ze Min and his fellow members to synchronize their efforts and amplify their impact on global hunger relief.